CUSTOMER SERVICE SPECIALIST

Qualifications:
Experience offering excellent customer service and working with children is a must. An emphasis in early childhood education is preferred.  Candidate must be organized, outgoing and positive with strong problem solving skills.

Responsibilities:
  • Provide exceptional customer service to every visitor
  • Responsible for opening, closing, and daily operations of museum according to Admissions Training Manual guidelines
  • Maintain cleanliness, safety and functionality of visitor services area, adjoining hallways/restrooms, and exhibits
  • Deliver museum programming using established lesson plans/curriculum
  • Ensure visitors achieve educational outcomes thru exhibit interaction
  • Educate museum visitors on programs, events, and opportunities
  • Assist co-workers, volunteers and interns as needed
  • Maintain a positive, upbeat, team player attitude.
  • Ability to lift up to 30 lbs as well as work with various cleaning chemicals
  • Other duties as assigned
Wages/Hours:
  • Starting wage is $7.50 - $8.00 per hour based on experience
  • Must be available to work 7-15 hours per week, Monday through Sunday
  • Weekends required

HOUSEKEEPING

Qualifications:
Experience in housekeeping methods and equipment. Knowledge of cleaning supplies. Customer service and cash handling experience a plus. Must be detail oriented, dependable, able to work without direct supervision, and take pride in your work.
Physical Requirements—Must be able to:
  • Lift a minimum of 10 pounds and a maximum of 30 pounds; floor to waist height, ongoing throughout the shift
  • Carry a minimum of 10 pounds and a maximum of 30 pounds; frequently throughout the shift
  • Push or pull a minimum of 10 pounds and a maximum of 30 pounds; frequently throughout the shift
  • Stand and/or walk up to 5 hours per day
  • Reach forward and overhead, and bending and stooping frequently throughout the shift.
Responsibilities:
The most immediate impression of the Central Wisconsin Children’s Museum is based on the cleanliness of our facility. As a member of our housekeeping staff your work is critical to ensuring that the impression is positive. Work will include vacuuming, cleaning windows, sweeping, mopping, scrubbing toilets and sinks, restocking supplies, trash disposal, secure the building upon departure and other duties as assigned.
Secondary responsibilities will include back up for education facilitators including assisting visitors, cash handling, answering phones, resetting exhibits and leading programs.
Wages/Hours:
  • Starting wage is $7.50 - $8.00 per hour based on experience
  • Specific schedule to be determined based on seasonal needs of the facility. Current schedule is Monday 9 am-2 pm and Thursday 4:00 pm-8:30 pm.